Industry News
Stay Ahead of Emerging Threats in Retail Fraud & Beyond
Fraud tactics are constantly evolving across e-commerce, banking, insurance, andentertainment, with retail fraud leading the charge—including refund abuse, chargeback scams, and account takeovers. Stay ahead with expert insights, regulatory updates, and cutting-edge fraud prevention strategies from trusted sources like Forbes, NRF, WSJ, and compliance regulators.
Case Study
2min read
Brick-Filled Boxes. Bogus Receipts. Retailers Battle Fraudulent Returns.
Case Study
2min read
Saks CEO Keeping anEye on Data, Technology, AI and Fraud.
Case Study
2min read
Rate of Online Returns Growing Faster than Rate of E-Commerce Sales.
Case Study
2min read
Brick-Filled Boxes. Bogus Receipts. Retailers Battle Fraudulent Returns.
Case Study
2min read
Saks CEO Keeping anEye on Data, Technology, AI and Fraud.
Case Study
2min read
Rate of Online Returns Growing Faster than Rate of E-Commerce Sales.
Case Study
2min read
Brick-Filled Boxes. Bogus Receipts. Retailers Battle Fraudulent Returns.
Case Study
2min read
Saks CEO Keeping anEye on Data, Technology, AI and Fraud.
Case Study
2min read
Rate of Online Returns Growing Faster than Rate of E-Commerce Sales.
Our FAQs
Get familiar with our frequently asked questions. We have compiled answers to common questions to help you quickly find the information you need. If your question isn't covered here, feel free to contact us at info@esentinel.io for further assistance.
What is E-Sentinel?
E-Sentinel is a company dedicated to delivering a broad spectrum of softwaresolutions for different types of institutions, with its first product, Alyssa, specificallyaimed at empowering e-commerce businesses. This innovative tool leverages anadvanced algorithm to examine various facets of customer behaviour, aiming todetect and prevent return fraud, identity theft, chargeback fraud, and more. It alsoautomates the resolution of complaints, streamlining the efficiency of e-commerceoperations.
Is E-Sentinel compatible with Shopify?
Yes, Alyssa, when live and permitted by Shopify, is accessible through the Shopify App Store, offering a seamless plug-and-play experience for e-commerce businesses.
What sets Alyssa apart from the competition?
Alyssa employs sophisticated pattern recognition to detect and prevent return fraud, safeguarding businesses from unauthorized transactions and policy abuse.
How does Alyssa handle dispute resolutions?
Alyssa facilitates automated discussions with customers and delivery companies, providing written recommendations for each transaction and aiding in effective dispute resolutions.
How does E-Sentinel spot and deal with fraud?
Alyssa utilizes advanced tools such as customer virtual identity analysis, deliverycompany information assessment, and order analysis. By evaluating these factors, itefficiently identifies and prevents fraudulent activities, providing a comprehensive solutionto protect your business.
How does Alyssa enhance fraud detection?
Alyssa utilizes machine learning, analyzes vast datasets, and provides written recommendations for each transaction, ensuring proactive defense and effective complaint management.
Is there a free trial available?
Yes, you can try us for free for 14 days. Our friendly team will work with you to get you up and running as soon as possible.
How does E-Sentinel address return fraud challenges?
Of course. Our pricing scales with your company. Chat to our friendly team to find a solution that works for you.
Can Alyssa help in scammed individual cases?
No, E-Sentinel focuses on providing fraud prevention tools to organizations, contributing to resource and cost reduction related to fraudulent activities.
Can Alyssa be integrated with other platforms?
Yes, Alyssa offers API integration, when live and permitted by Shopify, connecting with Shopify for e-commerce.
