E-Sentinel is now part of the Eura technologies accelerator, Europe’s premier tech hub with a legacy of driving retail innovation. Nestled in Roubaix—France’s historic retail and e-commerce heartland, Euratechnologies has been the launchpad for industry leaders shaping the future of digital commerce.
Retail fraud is evolving at a rapid pace, with businesses facing rising threats fromrefund abuse, chargeback fraud, account takeovers, and logistics scams.
By joining forces with Eura technologies' vast retail ecosystem, E-Sentinel is accelerating its mission to deliver the most advanced AI-powered fraud prevention solutions— helping retailers stay one step ahead of fraudsters while maximising revenue protection and operational efficiency.
With deep industry expertise, cutting-edge technology, and a relentless focus onsecurity, we are setting a new standard for fraud detection in retail. This partnershipstrengthens our ability to combat fraud at scale, ensuring that businesses can growwith confidence in an ever-evolving threat landscape.
Welcome to the future of frictionless, fraud-free commerce.
The Growing Cost of Fraud: Why Retail Needs a Smarter Approach
Online fraud is no longer just a risk—it’s a persistent, evolving threat that costs the retail industry over $400 billion a year.
And while retailers have spent years investing in fraud detection tools, the problem continues to escalate.
From return abuse and chargeback fraud to fake deliveries and synthetic IDs,fraudsters are finding new ways to exploit vulnerabilities, often faster than businesses can react.
Even retail giants with world-class security teams and cutting-edge technology struggle to keep up.
The Growing Scale of Return Fraud
- $100 billion lost annually due to fraudulent returns
- Returns now outpace e-commerce growth, creating an unsustainable model
- Fraudsters operate in plain sight, selling refund scams on Telegram, TikTok, and
- underground forums
Return fraud is no longer just about a few bad actors gaming the system. It’s become an organised business, with fraudsters trading tactics, selling services, andexploiting weaknesses in return policies at scale.
So, what’s going wrong?
Fraud Prevention Hasn’t Kept Pace with Fraudsters
Most existing fraud prevention measures are reactive—flagging suspicious transactions or accounts after the damage has already been done. Meanwhile, fraud networks operate at scale, using automation, social engineering, and loopholes in logistics and return policies to slip through the cracks.
Retailers need more than just detection—they need prevention and operational intelligence that stops fraud before it happens. That’s where Alyssa by E-Sentinel comes in.
Beyond Fraud Detection: A Smarter Way to Secure Retail
Alyssa isn’t just another fraud tool—it’s a comprehensive, AI-driven platform thatintegrates directly into retail operations. Rather than treating fraud as a separatesecurity issue, Alyssa embeds protection into the entire customer journey, frompurchase to delivery and returns.
- Stops refund fraud at the source – Analyses behavioural patterns and transaction history to diPerentiate between genuine and suspicious return requests.
- Verifies customers before they become a risk – Digital ID checks ensure that fraudsters using fake emails, burner phones, or synthetic identities never make it past checkout.
- Automates logistics and claim verification – Fraudulent delivery claims are a growing problem, but Alyssa monitors package movement from warehouse to doorstep, flagging inconsistencies before refunds are issued.
Security Without the Friction
If the past decade has taught retailers anything, it’s that fraud won’t go away with a patchwork approach.
The only way forward is proactive, AI-driven protection that strengthens security without disrupting business.
Alyssa does more than just detect fraud—it helps retailers run smarter, operate more ePiciently, and protect revenue at every step.
