Alyssa 2.0 is here

Athena

Customer Claim Management

Why Choose Athena?

Automatically filter legitimate and fraudulent claims in the highest of confidence

Save time

Alyssa adapts to your existing systems, eliminating the need for disruptive changes.

Prioritise Legitimate Users

Filter legitimate and fraudulent claims with the highest level of confidence

Prioritise Excellent Customer Service

By leveraging cutting-edge technology, it ensures faster resolutions, prioritises excellent customer service

Quick ROI

With Athena, you can enhance your claims management process while reducing operational risks and protecting your margins.

How does it work?

Athena seamlessly integrates into your workflow to analyse and validate customer claims. It combines data insights on fraud patterns, behavioural trends, delivery confirmations, and logistics to provide instant, automated recommendations.

This allows retailers to confidently address claims while reducing manual interventions and minimising fraud.

Part of Alyssa

Athena is a core pillar of Alyssa,the all-in-one platform for retailers

By integrating Athena you get:
  • A powerful and comprehensive claims management solution
  • Perfect sync with other parts of Alyssa
  • Measurable and transformative results with latest insights

Book an Audit

See how Athena can transform your customer claim management.

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