High-Risk Customer Monitoring
Track Behavioural Patterns to Flag Potential Fraudsters
Fraud develops overtime, unseen, quiet & hits hard.
Fraud isn’t always immediate, it’s often a pattern that develops over time.
With High- Risk Customer Monitoring, businesses can proactively detect suspicious behaviours before they escalate into full-scale fraud.
By analysing past activities, transactional anomalies, and cross-platform interactions, companies can predict fraud risk with accuracy and stop bad actors in real time.
With High- Risk Customer Monitoring, businesses can proactively detect suspicious behaviours before they escalate into full-scale fraud.
By analysing past activities, transactional anomalies, and cross-platform interactions, companies can predict fraud risk with accuracy and stop bad actors in real time.
Behavioural Score Tracking
- Customers accumulate behavioural risk points based on suspicious actions over time.
- If a user repeatedly engages in refund abuse, fake returns, or multi-account fraud, their risk score increases dynamically.
Fraud Pattern Recognition
- Detect unusual spending spikes, multiple accounts linked to the same details, or unusual login patterns.
- Medusa integrates data from multiple e-commerce platforms to provide real-time insights into a customer’s fraud risk.
Dynamic Fraud Thresholds
- High-risk customers trigger enhanced verification before completing high-value transactions.
- Businesses can automate actions, such as flagging, monitoring, or blocking transactions based on risk level.
Key Indicators of a High-Risk Customer
High-volume Experience
Alyssa is designed for retailers handling large volumes of daily transactions. It ensuressecure, efficient processing while minimizing fraud and optimizing operationalworkflows.
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High-volume Experience
For premium brands, protecting reputation and customer trust is paramount. Alyssa offers tailored solutions for luxury retailers, ensuring a seamless shopping experience while safeguarding against fraud.
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Market Places
Alyssa helps multi-vendor platforms streamline operations, reduce fraud, and manage high transaction volumes across various vendors. Whether you're running a niche marketplace or a large-scale platform.
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Industries That Benefit from High-Risk Customer Monitoring
Detect money laundering, synthetic identities, and transaction fraud.
Prevent bot-driven purchases and reseller fraud.
Identify serial refund abusers and fraudulent chargeback requests.
Prevent repeat fraudulent claims and exaggerated losses.
