Claims & Dispute Resolution

Automate and Verify Insurance, Banking, and Retail Claims

Fraudulent claims disrupt organizational level process

Fraudulent claims and disputes drain revenue, increase operational costs, and create inefficiencies.

Whether in insurance, banking, or retail, bad actors exploit gaps in the system—filing false claims, misrepresenting losses, or disputing legitimate transactions.

Claims & Dispute Resolution ensures only valid claims are approved, stopping fraud while streamlining the resolution process.
False Insurance Claims
  • Customers exaggerate damages, stage accidents, or file duplicate claims.
  • Insurance providers lose billions annually due to fraudulent payouts.
Chargeback & Transaction Disputes
  • Fraudsters claim they never received a product or service despite proof of delivery.
  • Friendly fraud where genuine customers dispute real transactions is increasing rapidly.
Retail Refund & Compensation Abuse
  • Customers falsely claim missing, damaged, or defective products to get refunds.
  • Large retailers absorb millions in unnecessary refunds and compensations due to weak verification processes.

Who Benefits from Claims & Dispute Resolution?

Prevent chargeback abuse and transaction fraud.
Reduce refund and compensation fraud.
Automate claim validation and fraud detection.
Verify lost/damaged package claims.

Athena specialises in automating claim management, ensuring fast, accurate, and fraud-free resolutions while reducing manual workload.

Book an Audit – Strengthen your claims process and eliminate fraudulent disputes today.