Why Choose E-Learning?
Most e-commerce businesses struggle to train their staff effectively on fraud detection. Employees often lack awareness of refund fraud, fake item returns, and social engineering tactics. Fraudsters evolve quickly—shouldn’t your team be one step ahead?
With Alyssa’s E-Learning, you can empower your staff to recognise fraud patterns, understand the latest scams, and react appropriately.
With the E-Learning, your team can easily be trained to have advanced knowledge on fraud and how to handle it.
Easily track the progress of staff members, with their advancement on fraud patterns and scams.
Train your team easily, trackprogress, and create a fraud-aware workforce without disrupting daily operations.
How does it work?
High-volume Experience
Alyssa is designed for retailers handling large volumes of daily transactions. It ensuressecure, efficient processing while minimizing fraud and optimizing operationalworkflows.
High-volume Experience
For premium brands, protecting reputation and customer trust is paramount. Alyssa offers tailored solutions for luxury retailers, ensuring a seamless shopping experience while safeguarding against fraud.
Market Places
Alyssa helps multi-vendor platforms streamline operations, reduce fraud, and manage high transaction volumes across various vendors. Whether you're running a niche marketplace or a large-scale platform.
How does it work?
Bite-Sized, Engaging Training
No complicated, time-consuming courses. Short, interactive modules make fraud training simple and effective.
Scenario-Based Learning
Employees learn with real-life e-commerce fraud cases, including fake return scams, item swapping, chargeback fraud, and social engineering tactics.
Live Knowledge Tracking
Know exactly who has completed training and who hasn’t. Ensure your entire team is fraud-aware and accountable.
Customisable Training Paths
Adapt training for different roles in your business warehouse teams, customer service, and fraud analysts each get tailored insights.
Integrated with Alyssa
Fraud E-Learning works seamlessly within Alyssa, linking directly to fraud alerts and case management. Your team learns as they work.
Part of Alyssa
Fraud E-Learning is an essential part of Alyssa, the all-in-one fraud preventionplatform.
- A tool that ensures fraud detection isn’t just automated, it’s also human-powered
- Clear integration of training in your fraud strategy
- Reduced fraud risks with an empowered team full of knowledge and support
Book an Audit
Discover how Alyssa’s Fraud E-Learning can empower your team and reduce fraud risks.
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